Ben and Leanne’s story Ben works full-time and his partner, Leanne, works a few hours a week. They have one child. When they contacted us, Ben and Leanne were struggling to pay their living costs and credit cards, and were finding their situation stressful. Leanne was already getting Child Benefit and thought they wouldn’t get any other help because they both worked. A quick benefits check with Turn2us showed that they could get Universal Credit and help from the Council Tax Reduction scheme (also known as Council Tax Support). This has increased their income and reduced their monthly council tax bill. Ben and Leanne now find it easier to pay their essential bills. They also have a small amount left each month to pay towards their credit cards. Leanne told us that she feels more confident about her money situation and will feel even better when they have cleared their debts. Leanne wishes she had checked their benefit situation earlier and now plans to do a charitable grant search with Turn2us. Page 38
