Our Colleagues and Culture In 2021, we published the first Macy’s, Inc. Human Capital Report . We encourage you to read it to learn the full details of the breadth of programs and initiatives we have that foster success for our colleagues and communities. Human Capital Report We are an inclusive employer, committed to hiring a diverse colleague population that reflects the community and the customer base where we operate. We are passionate about our talent—investing in our colleagues’ knowledge, skills and abilities; ensuring rewarding opportunities for career growth and advancement; empowering colleagues across experience levels; and compensating colleagues fairly for a job well done. We are committed to having the best talent in retail—encouraging the continuous upskilling of our colleagues and empowering them to chart their own career paths, while staying focused on acquiring the best and brightest to inject fresh thinking. We prioritize and support the well-being of our colleagues—because when we take care of our colleagues, they take care of our customers. We have built a performance- driven culture that encourages lifelong learning and empowers our colleagues to be leaders, regardless of title or function. | Sustainability Report 2020 Return to Table of Contents 22

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