Dallas-Fort Worth Metroplex Charles Schwab 3 years 3 months Product Director - Trading Architecture Platform Strategy & Support June 2021 - January 2024 (2 years 8 months) Dallas-Fort Worth Metroplex As Director of the TAPSS (Trading Architecture Platform Strategy and Support Organization) of Operational Services, Deepak works with business and technology stakeholders to deliver trading platforms simplification, modernization and reliable operations (including transition towards nextgen future state) driving business and technology agility; and resolve customer, business and technology issues. • Led Charles Schwab and TD Ameritrade trading platform modernization and integration including future state roadmaps, collaborating with IT and operations, halving system downtime and boosting stability. • Orchestrated collaboration between Product Owners, Business Analysts, and Experts to transform trading app operations in a volatile environment; increased system up-time by 15% and cut incident response time by 25% • Proposed and led a cross-functional innovative AI driven employee engagement initiative, incorporating behavioral economics concept of