and OLA's within Service Management Systems and Teams. POC Chatbot applications and developed automations and focused on introducing a culture of self service and reduce the # of IT tickets. -ITIL / ITSM : Architected Workflows, integrations and automations for Incident, change and problem management and introduced AIOps within Enterprise Operations Center. -Developed custom solutions for Field Operations, Field Testing, Enterprise Systems, Supply Chain, SRE, Operations Center and consolidated tools and solutions and focused on the cost-effective allocation of assets and expenditure. -Go-to-advisor and innovation partner for SaaSOps, DataOps, AppOps, and FinOps. -Championed and evangelized the use of Low / No Code, Workflow automation, and Robotic Process Automation tools within Enterprise and Financial Teams. -Analytics: Lead Architect for the IT Analytics Stack, Developed overall analytics stack by creating data pipelines on AWS and introduced tableau for corp reporting. -Developed Custom websites, SDK frameworks on NodeJS, Python and automated CI/CD release management, reduce operational tasks and solution focused automation. Virtu Financial (Acquired ITG) 3 years 3 months VP, Enterprise Business Systems & Data February 2018 - June 2019 (1 year 5 months) New York, New York • Business Systems Management Leader - Automated Order-to-Cash, Procure-to-Pay processes and leveraged iPaaS Products to setup integrations between HRIS, ERP and GTM products like CRM, Sales Enablement and Subscription Products. • Designed new integrations on the MarTech Side using Microsoft CRM Dynamics and develop new solutions for the marketing Team. Page 7 of 13