Wrote formal specifications and proposals. Managed and implemented technical solutions to Fortune 500 clients Bank of Boston Sr. Account Administrator May 1987 - June 1994 (7 years 2 months) Managed Fortune 500 accounts for Freight Payables solving escalations and identifying sales opportunities Education Southern New Hampshire University MBA, Business Management and MIS Northeastern University Bachelor's of Science, Business Administration Northeastern University Associate in Science, Finance Page 9 of 9