Interactive Experience | RELAYTO - CORITY
RELAYTO interactive experiWhen an adverse safety event occurs, our ultimate goal should be to determine
Introduction When an adverse safety event occurs, our people involved. This viewpoint can be limiting ultimate goal should be to determine what - skewing the type of corrective action we take happened, how it happened, and how to to address operational weaknesses and, in prevent a similar occurrence in the future. turn, never truly addressing what caused the Yet, in far too many cases, organizations are event in the 昀椀rst place. Putting too much focus too focused on who was involved and what on the worker prevents us from examining they did or didn’t do that contributed to the the underlying design 昀氀aws, process gaps, or incident. O昀琀en, we become overly 昀椀xated on organizational issues that may have played a the operator, trying to understand if human signi昀椀cant role in the event at hand. error played a role in the event, and how we can ‘昀椀x the worker’. But taking such a narrow In this ebook, we’ll review how to view of accident causation has a downside. embrace a broader, more design-oriented approach to safety management. One By 昀椀xating on individual actions, decisions, that enhances overall e昀케cacy of a safety and behaviors, organizations may overlook program and boosts organizational safety systemic issues and latent conditions that culture, for a more stable and sustainable in昀氀uence the actions and decisions of the performance outcome. © CORITY SOFTWARE INC. 3
Mitigating Safety Risks Through Human Centered Design 2 Page 2 Page 4