At Macy’s, Inc. we are committed to operating with integrity and creating a more just and sustainable future. Our relationships with our customers, colleagues and the communities we serve drive our deep sense of stewardship in how we interact with our stakeholders and underpin our commitment to promoting sustainability. The guiding principles of our sustainability strategy are managing the environmental impact of our business, promoting positive social impact and continuing to ensure strong governance that holds us accountable. These principles apply across our value chain when interacting with our customers, colleagues, brand partners, investors and other groups advocating for a thriving society and environment. We believe operating by these principles will enable us to create long-term value, while addressing the shared needs of society. We continue to advance our sustainability strategy as we respond to evolving stakeholder expectations. Our recent sustainability accomplishments include: · Publishing our first Human Capital Report that details our culture and engagement, diversity and inclusion, future of work, health and safety, people analytics and total rewards · Launching a portal on macys.com that lets customers easily find products we sell that are certified to a third- party sustainability standard · Including diversity, equity and inclusion performance as part of executive compensation, underscoring our deep commitment to equity · Continuing our work to develop and implement our first Private Brand Restricted Substance List covering apparel, footwear and home textiles in 2022 and non- apparel product categories beginning in 2024 · Expanding free electric vehicle charging to 37 locations, which in FY2020 powered approximately 1,714,040 electric miles and avoided 763,482 pounds of CO 2 · Taking precautions to help protect our colleagues and customers from the spread of COVID-19 · Continuing to expand our active solar sites and producing approximately 65 million kWh, avoiding 46,000 metric tons of CO 2 e We proactively and continually engage with our stakeholders on issues that span the breadth of our operations—this includes transparency, product responsibility and supply chain management, energy management, diversity and inclusion and building resilient communities. We are guided in our actions and our reporting by our stakeholders and by third-party frameworks, including SASB’s multiline and specialty retailers and distributors standard and the Task Force on Climate-Related Financial Disclosures (TCFD). I invite you to read further about our commitment to, and progress toward, a more inclusive and sustainable future. Sincerely, Jeff Gennette Chairman & Chief Executive Officer To Our Stakeholders: A Message from Our CEO | Sustainability Report 2020 Return to Table of Contents 3