Contents A Letter From Our CEO 3 Macy’s at a Glance 4 Responding to COVID-19 5 Our Approach to Sustainability 6 Our Sustainable Stewardship Goals 8 Sustainability Governance 10 Our Responsible Products and Sourcing 11 Sustainable Products 12 Supply Chain Management 13 Standards and Compliance 13 Environmental Responsibility in our Supply Chain 15 Environment 16 Environmental Management 17 Our Approach to Climate Change 19 Our Colleagues and Culture 21 Diversity and Inclusion 23 Talent Acquisition, Learning and Development 25 Colleague Engagement 26 Total Rewards 26 Customers and Community 28 Every Customer Is Welcome 29 Supplier Diversity 31 Building and Celebrating Community 33 Integrity & Accountability 34 Data Protection and Privacy 35 SASB Index 37 | Sustainability Report 2020 Return to Table of Contents 2