Cigna Telehealth Services What is telehealth? Cigna Telehealth Telehealth (also known as telemedicine) is the use of technology such as computers and mobile devices to help you get the health care from anywhere, 24/7 Members are able to talk with a doctor or nurse using Cigna Telehealth Connection Includes charges for the delivery of medical and health-related consultations via secure telecommunications technologies, telephones and internet only when delivered by contracted medical telehealth providers (more details are available on mycigna.com) Telehealth Services rendered by providers that are not contracted medical telehealth providers are covered at the same benefit level as the same services would be if rendered in-person. Health Savings Account Open Access Plus In-Network: After the plan deductible is met, you pay 0%, Plan pays 100% Out-of-Network: Not covered Open Access Plus In-Network: You pay $30 per visit copay, then plan pays 100% Out-of-Network: Not covered MDLIVE phone number: 888-726-3173