Introduction Climate Change Resources Smarter Chemistry Engagement and Advocacy Appendix 2023 Environmental Progress Report 43 Designing products with repairability in mind Keeping products current with of devices introduced in the last four years. These Our customers drive the success of our trade-in We continue to make progress designing more durable software updates continually high rates of adoption make it clear that programs and those of third parties. Customers who products and offering customers more repair options. Free software updates also support our product longevity our customers see value in software updates. We also use these options help realize the long-term value that At the same time, we’re working to make repairs more goals. We provide these to enhance our customers’ offered customers using iOS 15 and iPadOS 15 the option we’ve designed and built into our products — whether accessible and affordable. iPhone, for example, has experience by allowing them to access the latest features to update only the security features on their device for through trading or passing down their devices or by even more repairable modules than before, in addition to available to their device for as long as possible. This a while — giving them more time, if they wanted it, to purchasing refurbished products. Each product that‘s enhanced durability features and water resistance. iPhone includes important security and privacy updates. As we update the entire operating system. refurbished and reused contributes to reducing our overall 14 and iPhone 14 Plus introduced an updated internal continually improve the operating systems that power our environmental footprint. design that improved the repairability of the back glass products, we also make sure that each software release Extending the life of products and parts and ease of access to internal components, making runs seamlessly on all supported devices. Customers through refurbishment and reuse Some device parts can also be reused. We’re finding fixes easier. In the new internal design, the aluminum can benefit from the latest software updates whether Products that last longer make the best use of the new ways to access these valuable components within housing and back glass are no longer one enclosure, they’re using a brand-new device or one that’s several resources that go into them. Refurbishing and reusing our devices. After recovery, these parts can be used so repairs to the back glass don’t require replacing the generations older. products helps lower the impact that each device has on to replace existing components or repurposed in new housing. The 13-inch MacBook Air with Retina display the environment — including carbon intensity per year of creative applications. We continue to expand the number (2018) and later models also allow for battery replacement iOS 16, our most recent release, extends support back life. We extend the life of our products by building them of parts that can be recovered and refurbished to our with a stretch-release adhesive, facilitating component to iPhone 8 (2017). iPadOS 16 compatibility goes back to serve more than one owner — enabling customers to high quality and performance standards, and reused as access. And iPad mini (6th generation) and iPad Air to the fifth-generation iPad (2017), and macOS Ventura exchange devices for an upgrade. replacements. This enables us to reduce the need to (5th generation) now support the same unit battery supports MacBook models from 2017 and later. The create spare parts as we repair devices. We also remain replacement in select locations. We’ve also expanded updates in each operating system make the latest We collect devices for refurbishing and reuse through focused on innovation opportunities to reuse accessories availability of repair parts in countries around the world capabilities — from Messages and the Lock Screen to several programs, including Apple Trade In, the iPhone sent for recycling. For example, we send collected to support vintage products for up to seven years. For Continuity features — available to a broad user base. Upgrade Program, AppleCare, and our corporate power cables and adapters that still function to our final example, a program for Mac notebooks makes battery These updates also provide more customers with access Hardware Reuse Program. In 2022, we sent more than assembly sites, where they power products used on repair available for up to 10 years after the product was to the newest security and privacy features. 12. 1 m illion devices and accessories to new owners production lines. last distributed. For more information, refer to the s upport for reuse. The Apple Trade In program, available in 25 page about availability of service parts past warranty. Software updates are popular with our customers. By countries, provides customers with product end-of-life February 2023, m ore than 80 percent of all iPhone options — they can access the value of their current devices introduced in the last four years had updated to device if they upgrade to a newer model, or they can iOS 16, and iPadOS 16 was being used on 50 percent trade in their device for free.