LHD RFP Response PAGE 10 LHD delivers a seamless, high-impact open enrollment experience with customized communication, expert-led education, and cutting-edge technology. We tailor a strategy to each client’s workforce, ensuring employees have the tools they need to make informed benefit decisions. Employee Benefit Guides: Custom guides for open enrollment and for new hires. Click to view a sample benefit guide website available in your RFP Hub. Employee Meetings: In-person or virtual meetings with engaging presentations. Consumer-Driven Health Plans are broken. LHD delivers tools, tailored education and proactive support to turn employees into savvy healthcare consumers. COST AND QUALITY ALIGNMENT The same medical procedure can cost ten times more depending on the provider. Without guidance, employees pick the wrong sites of care—driving up costs and reducing plan efficiency. LHD cuts through the noise, analyzing network performance, steering members to high-value providers, and optimizing plan design to drive financial results. clients slash millions from their pharmacy spend—all while ensuring employees still get the medications they need. LHD gives clients a competitive edge with access to the industry's most comprehensive health plan benchmarking, including the UBA Annual Health Plan Survey and data from PwC, Zywave, Kaiser Family Foundation, and major carriers. With insights from over 12,000 employers and 18,000 plans, we compare design, efficiency, utilization, eligibility, and employee cost share against industry peers—helping clients make analytics-backed decisions to stay competitive and control costs. Click here to view a Palmer Trucks Sample benchmark report comparing your location, size, and industry is available in your RFP Hub. 5. Describe how you will support Open Enrollment 4. Detail your benchmarking capability and access to survey data. EMPLOYEE ENGAGEMENT